Simple, start to finish
Two easy ways to get your tapes to us, and one careful process once they arrive. Here's exactly what to expect.
From anywhere in Australia.
Free — no postage needed.
Post from anywhere in Australia with our packing slip, or drop into our Collingwood studio.
Whichever way you choose, your tapes are tracked the whole journey. Posted tapes travel tracked to us and tracked home again, and drop-offs never leave the building. You'll always know where your memories are.
Studio-grade equipment, handled by people who do this every day. Every file is quality-checked.
Every tape is played on studio-grade decks by people who digitise footage every day — the same team that films and restores weddings. Once a tape is captured, we watch the file back and check the picture and sound before we call it done.
USB, download, or a private online family gallery — plus your original tapes returned safely.
Get your videos the way that suits your family: a high-quality download, a USB stick posted back with your tapes, a hard drive, or your own private online Family Gallery. Mix and match — it's your call.
One link your parents, siblings and cousins can all watch and download from.
A Family Gallery is one private link the whole family can watch and download from — parents, siblings and cousins, wherever they are. No accounts, no fuss, just the link.
Posting your tapes? A few small things make all the difference.
Every tape is cleaned and inspected, then captured on our studio decks and digitised one at a time. We quality-check each file for picture and sound, then organise and name everything properly so it's easy to find. Your tapes never leave our studio — nothing is ever outsourced.
